Store Returns and Policies

Free Shipping

We are pleased to offer FREE US Shipping on Orders of $200 or more in our store! 

Authenticity Guarantee

We guarantee Authenticity on every single item!

Also, there are some easily identifiable characteristics that you can look for while you're shopping. A real designer bag will have High-End, Quality Leather, Embossed Metal Hardware and Zippers, an Accurate Logo, and usually has an Authenticity Tag, Creed or Serial Number. We try to picture as many of these clues as possible. We are happy to provide more photos upon request. A Certificate of Authenticity is available within 3 business days for an additional $10.

Returns 

If you’re looking to return or exchange your order for whatever reason, we're here to help! Unopened items in their original condition with tags may be returned within fourteen days of delivery. Buyer is responsible for any return shipping, and the cost to ship the item to the buyer cannot be refunded.

Please note the following exceptions to our return policy:

• Discounted items or Pre-Owned items are final and cannot be returned or exchanged
• Returned items must have tags still on and be returned in original packaging
• Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

1. Login to our online return portal using your email address and order ID
2. Choose the products you wish to return or exchange from your order
3. Print your prepaid shipping label that you will receive by email
4. Send all items back to us using the label provided